Thursday, March 10, 2011

Read on. Please.

Two weeks ago, I sent a note to a colleague, asking for their response to an external inquiry. I included the sender's questions.

Today, I met with the colleague, who saw the questions only when I handed over a print-out of the note I'd originally sent. The colleague never read far enough in my original email to see the questions.

Sure, everyone's busy. But reading the complete note would have avoided a two-week delay in getting a response.

End of rant.

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